• Product catalog
  • Product leaflets
  • Installation instructions / IOM
  • Price list
  • EU Declaration of Conformity
  • Sales, Delivery, Repair & Service Terms
  • Complaints & Returns
  • Information for our customers

Complaints & Returns

We accept complaints concerning shortages, deficiencies or other visible faults and shortcomings, provided that the complaint is submitted within eight (8) days from the receipt of the consignment.

Pursuant to an advance agreement, unused and undamaged price-list goods in undamaged original packaging may be returned for a charge. Please remember to specify our return number and invoice number on the return consignment.

Return number
The “JEVI return number” can be obtained from our sales office by phoning +45 7583 0211 or emailing [email protected]

In all other respects, please refer to our terms and conditions of sale, delivery, repair and service Pdf, 32.7 kB, opens in new window..